Friday, February 1, 2008

Running Control

I have so much more respect for dispatchers now! It really is a hard job, which I found out firsthand at the major concert this week. It was decided that since I'm now an NCO, I need to learn how to run 'Control' at major events. I was not entirely pleased to hear that this was the event they chose for my first go at it, as it was a performer that I really wanted to see. Ah well, duty calls.

My briefing at the start of the show didn't go too badly, I split the responders into teams and sent them to their locations around the stadium. We only got one call, which was probably a good thing, because I kinda fumbled it. I was trying to listen to security on the one radio while dispatching our team on the other, it's so hard! I haven't mastered the art of listening to and understanding two radio communications at once. My team was left hanging, not knowing where I was sending them, while I responded to security and told them we were en route. Eventually though, I got everything sorted out and the lady who almost cut her finger off was treated.

I then forgot about one of my teams that were in the front lobby. Whoops! I left them there long after everyone was in the building, and I think they got a tad bored. Shane was very forgiving though, he knew how nervous I was.

I want to improve my ability to do dispatch, or control, but I'm not sure how. I'm sure it will come with practice, as I am usually an excellent mulit-tasker. The show was great though, the guy was such an amazing singer, *sigh*.....

1 comment:

Me said...

Experience is the only way for you to get better at control.
You will do great, just remember what you have been taught and put the nervousness out of your head.
Sounds like you did great and no one died or were left permanently maimed due to any lack on your part!

Me